Can a 2nd grader define IT better than you?
When my oldest son was in 2nd grade, he knew two things about what I do for a living: He knew it had something to do with computers and “Technologies” was a word on the outside of the building. After...
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5 myths of managed services
The goal of a managed service program is to allow customers to focus on their core business vs. day to day IT-related problems. Hopefully they want to help companies move from viewing IT as a necessary...
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Myth #2: Customized applications don’t mix with managed IT services
*This is part 2 of a 5-part series. Read part 1 of “5 myths of managed services.” The goal of a managed IT service program is to allow customers to focus on their core business vs. day-to-day...
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Myth #3: I can’t have an internal IT staff
*This is part 3 of a 5-part series. You may want to start at part 1. If you’ve been keeping up, you know a managed services company is, in fact, motivated to resolve your IT issues quickly and...
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Myth #4: My managed IT services vendor will standardize my equipment
The goal of a managed IT services program is to allow customers to focus on their core business instead of devoting resources to day-to-day IT maintenance and troubleshooting. Before I discuss a...
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Myth #5: A bad outsourcing experience means managed IT won’t work for us
A good managed IT services provider enables its clients to stop worrying about the health of their IT systems. When I speak with a potential customer about managed IT, I often hear about some common...
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IoT—the Internet of Things—is changing everything about manufacturing technology
The Internet of Things, or IoT, is simply informational technology moving beyond the traditional forms we are used to. Instead of the PCs, servers, tablets, and mobile devices we are familiar with...
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Strategic planning: Technology will make or break businesses in the coming...
I’ve been thinking a lot recently about strategic planning. I shared a story about 5 Myths of Managed Services series. The short version is: In 1998 my father told me that his only concern about my new...
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